Digital leaders can relate to the overwhelming undertaking associated with driving a digital transformation initiative, which often includes modernizing and eliminating tedious paper-based processes within their organization.
Batesville, an Indiana-based supplier of burial and cremation products, found themselves facing just this challenge. Batesville had growing logistical and economic challenges because of their point-of-delivery and inventory management process which, as is common in their industry, was primarily a manual, fragmented and paper-based process. The visionary team at Batesville understood that mobilizing its point-of-delivery process offered a huge opportunity to not only improve customer experience, but also to increase driver safety, and modernize a significant logistics process that was lagging behind.
As part of Batesville’s effort towards digital transformation, they turned to Dropsource and in weeks they were able to transform their point-of-delivery process by equipping their drivers and inventory operations teams with a truly native mobile app.
Click here to see the full story of Batesville’s start to digital transformation.
“We needed to modernize and eliminate paper-based delivery processes to increase efficiency and provide a better experience for our customers. This required us to bring our systems fully into the 21st century.”
—Jeff Lewis Sr. Manager, Technology Solutions, Batesville
Want to learn how Dropsource can help your organization transform a paper-based process into a truly native mobile app?
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