Privacy Policy

Privacy Policy


Queue Software Inc. (“Queue,” “we,” “us” or “our“) (provider of the Dropsource® Software) has created a website at www.dropsource.com as well as related websites (collectively, the “Website” or “Site“) at which users can create software applications based on visual design inputs and obtain other helpful software resources.

Queue is committed to maintaining your privacy. This privacy policy (the “Privacy Policy“) covers how we collect, use, and treat personal information that you may provide through the Website or while participating in the services that we offer through the Website (the “Services“). Our Privacy Policy applies to any visitor to the Website (collectively, “you“), including (i) casual visitors to the Website who do not sign up for an account on the Website (“Site Visitors“), and (ii) users who have registered with Queue through the Website to participate in the Services (collectively, “Registered Users“).

  1. Your Consent. Please read this Privacy Policy carefully. Once you consent to this Privacy Policy’s terms, it creates legal obligations on you and on Queue. We ask you to show your consent to the terms of this Privacy Policy in different ways, depending on your relationship to the Website.
  2. Consent by Site Visitors. By accessing and using our Website as a Site Visitor, you are acknowledging that you have read and understood this Privacy Policy and agree to be legally bound by it. If you do not agree with the terms of this Privacy Policy, please refrain from using our Website.
  3. Consent by Registered Users. If you register to be a Registered User of our Website, you will be prompted to re-confirm your agreement to be bound by this Privacy Policy in a manner decided by Queue during the registration process.

The Types Of Information You May Provide. Information you may provide or that we may collect from you while visiting our Website or while participating in our Services falls into two broad categories: (i) personally identifiable information, and (ii) anonymous information. We use the term “Personally Identifiable Information” to mean any information that could reasonably be used to identify an individual, including a name, address, e-mail address, birth date, financial information, photograph, or any combination of information that could be used to identify an individual.  “Anonymous Information” is information that does not identify you, and may include statistical information concerning, for example, your use of our Services, the features of the Website or pages on our Site that you visit most frequently.

Personally Identifiable Information; Our Uses Of This Information. As a Site Visitor, we allow you to decide whether you wish to provide us with Personally Identifiable Information. Accordingly, we have structured our Website so that you may visit our Website, and review selected information about our Services, without revealing your identity or providing any Personally Identifiable Information. We will only share Personally Identifiable Information you choose to provide to us via the Website with third parties as expressly disclosed in this Privacy Policy. We will not share it in any other way. We collect information from Site Visitors and Registered Users at different points on our Website and through our Services, and use this information as follows:

  1. Site Visitors May Only Provide Anonymous Information.As indicated above, you may use our Website without registering or submitting any information to us. In that case, the only information we collect from your visit will be Anonymous Information that does not identify you in any way. Our obligations concerning, and permitted uses of, Anonymous Information are set out below in Section 4 (Anonymous Information).
  2. Registration Information. In order to participate in our Services as a Registered User, we require that you complete a registration form. Our registration forms will specify the information which you must provide in order to participate in our Services, which may include such items as your: (i) name; (ii) e-mail address; and (iii) credit card information (if you sign up for a paid Service). Our registration forms may additionally request information, which you may, at your option, choose to provide or withhold. The registration process provides Registered Users with a password (associated with a provided email address), which allows them to gain access to the Services on the password-protected portions of the Website. This information is used by Queue solely for internal purposes in connection with providing the Website and Services. The details of our Services and benefits of becoming a Registered User are set forth on our Website and in our Terms of Use.
  3. Protecting Your Password. Please be careful to keep your password private. Please refer to our Terms of Use regarding suggestions for protecting your password.
  4. Third Party Personally Identifiable Information. To the extent that you provide us with the Personally Identifiable Information of third parties, you represent and warrant that you have permission from such third parties to provide us with their Personally Identifiable Information so that we may provide our Website and our Services.
  5. Payment Processing. Please note that although you may provide your payment information through our Website, Queue uses a reputable third party service provider (the “Payment Processing Company“) to collect and process your payment information. With respect to payment cards, our Payment Processing Company will provide us with the brand name, expiration date, and last four digits of your payment card so that you can easily identify your payment card(s) should you decide to purchase additional services or products from our Website. Rest assured that we have taken steps to ensure that the Payment Processing Company protects Personally Identifiable Information it collects from you in compliance with our Privacy Policy.
  6. Email Addresses. You may wish to provide us with comments and feedback concerning our Site or our Services. By communicating with us for these purposes, you may provide us with your email address and other Personally Identifiable Information. In these instances, we use any information you provide to us for the purposes for which you submit the information.
  7. Questionnaires and Surveys. Our Website may allow you to participate in surveys and/or questionnaires, which we may post on the Website or provide to you from time to time. You are free to choose whether you participate in a survey or questionnaire. We may ask that, in addition to providing your responses, you also provide Personally Identifiable Information. In these instances, we use any information you provide to us for the purposes for which you submit the information. Survey and questionnaire information may be used for the purposes of monitoring or improving the use and appeal of this Website.
  8. Listserv. If you are a Registered User or have previously provided Queue with your e-mail address, we may choose to send news, bulletins, marketing materials, or other information, and will use Personally Identifiable Information to send such communications. If we choose to undertake such communications, you will have the ability to opt out of receiving these communications as provided in Section 8 (Changing or Removing Information; Opting Out).
  9. Blogs, Message Boards. We may offer a blog, message board system, application review capability, or collaboration functionality on our Website and you may choose to participate in an online discussion or to provide online comments. Any comments you contribute on the Website, however, become public immediately and any Personally Identifiable Information you disclose becomes available to the other users of the Website. OUR PRIVACY POLICY DOES NOT COVER THE INFORMATION YOU DISCLOSE IN SUCH ONLINE DISCUSSIONS ON OUR WEBSITE. You should, therefore, use discretion in what you submit to these exchanges.
  10. Service Announcements. We will send you strictly service-related announcements when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, or the delivery of a service or product is delayed we might send you an email. Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to cancel your account by contacting us as provided in Section 17 (Contact Us).

Anonymous Information. We use Anonymous Information to analyze the effectiveness of our Website, to improve our Website and our Services, and for other, similar purposes. In addition, from time to time, we may undertake or commission statistical and other summary analyses of the general behavior and characteristics of Website users, and the use of our Website and Services, and may share Anonymous Information with third parties. Rest assured that Anonymous Information provided to third parties will not allow anyone to identify you. We may collect Anonymous Information through features of the software that supports our Website and our Services, through cookies, and through other means described below.

  1. IP Addresses; Logs. Queue may automatically receive and record information in our server logs from your browser, including your IP address (the Internet address of your computer), your computer’s name, the type and version of your web browser, referrer addresses and other generally-accepted log information. We may also record page views (hit counts) and other general statistical and tracking information, which will be aggregated with that of other users in order to understand how our Website is being used, and for security and monitoring purposes. None of this data alone can be used to directly identify you.
  2. Cookies. A cookie is a small amount of data, which often includes an anonymous unique identifier, which is sent to your browser from a website’s computers and stored on your computer’s hard drive. Cookies can be used to provide you with a tailored user experience and to make it easier for you to use a website upon a future visit. We may include cookies on our Website and use them to recognize you when you return to our Website. You may set your browser so that it does not accept cookies. Cookies must be enabled on your web browser, however, if you wish to access certain personalized features of our Services.
  3. Tags. We may use so-called “pixel tags” — small graphic images (also know as “web beacons” or “single-pixel GIFS”) — to tell us what parts of our Website have been visited or to measure the effectiveness of searches customers perform on our Website. Pixel tags also enable us to send email messages in a format customers can read, and they inform us whether emails have been opened, to help ensure that our messages are of interest to our customers. None of this data includes Personally Identifiable Information, and you can “opt-out” of receiving these types of emails from us by following the directions provided in Section 8 (Changing or Removing Information; Opting Out). If any Personally Identifiable Information is collected using such tools, it will be subject to the terms of this Privacy Policy.
  4. Click-Throughs. We may send email messages, which use a “click-through URL” linked to content on our Website. When you click one of these URLs, you pass through our web server before arriving at the destination web page. We track this click-through data to help determine interest in particular topics and measure the effectiveness of our customer communications. If you prefer not to be tracked simply do not click text or graphic links in the email, or notify us in accordance with Section 8 (Changing or Removing Information; Opting Out).
  5. Computer Configuration. In order to determine whether your computer is supported by our system, we may collect certain Anonymous Information. This information includes, but may not be limited to, your operating system and browser, as well as the presence of any software that our Website may require to operate with your computer, or other third party software on your computer. This information is kept confidential and is not shared with third parties, except as provided for in this Privacy Policy.

Any Information Linked With Your Personally Identifiable Information Is Protected As “Personally Identifiable Information.”  To enable us to better understand the characteristics of our customers and/or to provide services tailored to your needs, we may link (a) the Personally Identifiable Information you have provided, with (b) Anonymous Information. If we combine or link any Anonymous Information or other information with your Personally Identifiable Information, the resulting combination will be treated and protected as Personally Identifiable Information under this Privacy Policy. Accordingly, no unrelated third parties will have access to this information, and any of our service providers who are granted access to this information will be bound to protect it in accordance with this Privacy Policy.

We Do Not Disclose Website-Directed, Personally Identifiable Information to Unaffiliated Third Parties; Limited Exceptions. We will not disclose your Personally Identifiable Information to unaffiliated third parties without your express consent, except in the following limited circumstances:

  1. Website Vendors. We may employ other companies to perform functions on our behalf, such as hosting or maintaining the Website, providing services related to the Website and/or Services, collecting information, responding to and sending electronic mail, or other functions necessary to our business (collectively, “Website Vendors“). The Payment Processing Company is one such Website Vendor. We may need to share your Personally Identifiable Information with these Website Vendors. We will provide Website Vendors with only that information necessary to perform their functions, and we will prohibit them from using your Personally Identifiable Information for any other purpose.
  2. Plugins of Registered Users. If you are permitted to, and otherwise choose to, test a user plugin made available through the Queue Marketplace (each, an “Plugin“) of another Registered User (the “Plugin Creator“), any information that you submit through the Plugin, including Personally Identifiable Information, will go directly to the Plugin Creator. Queue will not have access to the information that you submit on such Plugins. You acknowledge that Queue is not responsible for, and does not have any control over, Plugin Creators’ uses of the information they obtain through their Plugins.
  3. Exceptional Circumstances. If Queue is sold or disposed of as a going concern, whether by merger, sale of assets or otherwise, the relevant databases of Queue (including any Personally Identifiable Information included therein) could, in whole or in part, be sold as part of that transaction. Therefore, information about our users, including Personally Identifiable Information, will be disclosed as part of any merger or acquisition, creation of a separate business to provide the Site, our Services or sale or pledge of our company assets as well as in the event of an insolvency, bankruptcy or receivership in which Personally Identifiable Information would be transferred as one of the business assets of the company. Information about our users, including Personally Identifiable Information, may also need to be disclosed in connection with a commercial transaction where Queue is seeking financing, investment, support, or funding. In such transactions, Personally Identifiable Information will be subject to the promises made in our Privacy Policy. We also may have to release Personally Identifiable Information, in our reasonable business discretion, when it is necessary to comply with judicial or other government subpoenas, warrants, orders, or otherwise to protect the rights, property, or safety of Queue, our Registered Users or others.

Retention of Personally Identifiable Information.Our policy with regard to retention of Personally Identifiable Information is dependent upon whether you are a Site Visitor or a Registered User. If you are a Site Visitor, we will only retain Personally Identifiable Information that you have provided for as long as necessary to address the purpose for which you submitted the information. If you are a Registered User, we will retain your Personally Identifiable Information for as long as you continue to be a Registered User, unless you request that we delete the information in accordance with Section 8.3 (Deleting Information).

Changing or Removing Information; Opting Out. 

  1. Discretionary Account Information. To allow appropriate control over Personally Identifiable Information, you can view, change or update discretionary information that you have previously submitted either by updating your account profile or emailing us as set forth in Section 17 (Contact Us).
  2. Opt-Out. If we choose to send you bulletins, updates, or other marketing-related materials, we will provide you with the ability to decline – or “opt out of” – receiving such communications. Instructions for opting out will be provided if and when we determine to send you such a communication. You can also opt out of such communications by emailing us as set forth in Section 17 (Contact Us). Please understand that you will not be allowed to opt out of formal notices concerning operation of this Website, and legal and other related notices concerning your relationship to the Website.
  3. Deleting Information. Finally, if you request, we will remove your name and all other Personally Identifiable Information from our active databases. Please understand, however, that we will retain information and documentation to the extent required by applicable laws and regulations, to resolve disputes, enforce our Terms of Use, and due to technical and legal requirements and constraints related to the security, integrity and operation of our Site. In addition, please understand that, if you request deletion of your information from our active databases, you will be unable to utilize associated features of the Website and any associated Services. You may not remove de-identified, anonymous, or aggregate data from our databases.

Security. We have put in place security systems designed to prevent unauthorized access to or disclosure of Personally Identifiable Information you provide to us, and we take all reasonable steps to secure and safeguard this Personally Identifiable Information. Our Website’s password-protected section requires users to give us unique identifiers such as their email address and password. Queue employees are required to acknowledge that they understand and will abide by our policies with respect to the confidentiality of Personally Identifiable Information. Additionally, we ensure that Queue’s Website Vendors’ security policies are at least as protective of your information as our policy. Moreover, we provide access to our databases containing Personally Identifiable Information on a need-to-know basis only.

Our security systems are therefore structured to deter and prevent hackers and others from accessing information you provide to us. Please understand, though, that this information should not be construed in any way as giving business, legal, or other advice, or warranting as fail proof, the security of information provided by or submitted to Queue. Due to the nature of Internet communications and evolving technologies, we cannot provide, and expressly disclaim, assurance that the information you provide us will remain free from loss, misuse, or alteration by third parties who, despite our efforts, obtain unauthorized access.

Notice of Security Incident. If we detect, despite the safeguards set out above, an intrusion or other unauthorized access to or use of Personally Identifiable Information (an “Intrusion“), we will: (i) notify affected users of the Intrusion if the information at issue is sensitive, in our discretion, (ii) deliver this notice by the means we deem most efficient under the circumstances (such as, for example, first class mail or email); (iii) use contact information for each affected user that is current in our files; and (iv) use commercially reasonable efforts to accomplish these steps and effect this notice in a timely manner. To the extent applicable law requires steps in addition to those specified above, we will under all circumstances comply with applicable law.

Participation by Children and Teens; Advisory. Due to federal law (as reflected in the Children’s Online Privacy Protection Act), WE DO NOT ALLOW INDIVIDUALS WHO WE KNOW ARE UNDER 13 TO PARTICIPATE IN OUR SERVICES. YOU MUST BE AT LEAST 13 YEARS OLD TO USE OUR WEBSITE. IF YOU ARE BETWEEN 13 AND THE APPLICABLE AGE OF MAJORITY, PLEASE REVIEW THIS AGREEMENT WITH YOUR PARENT OR GUARDIAN. Please understand that we cannot necessarily tell if a user is providing us with his or her true age.

Notification of Changes. From time to time, Queue may change its Privacy Policy. We will post notice of the new Privacy Policy on our Website. With respect to Site Visitors, your use of our Website following any such change constitutes your agreement to follow and be bound by the Privacy Policy, as changed. With respect to Registered Users, you will be provided an opportunity to confirm your acceptance of the change the first time you log into the Website following the change to the Privacy Policy. If you do not accept the change, your Personally Identifiable Information will be used as agreed to under the terms of the previous Privacy Policy, but you may not be able to use our Site or Services in the future.

Our Affiliates. We may choose to rely on and share information with other companies closely related to us – our “Affiliates” – for certain purposes under this Privacy Policy. By “Affiliate,” we mean an entity that controls, is controlled by, or is under common control with Queue, whether the control results from equity ownership, contract, overlapping management or otherwise. In this context, “control” means the ability to replace the officers or directors or otherwise materially influence or control management decisions. You agree that Queue Affiliates will be entitled to enjoy our rights under this Privacy Policy and, in exchange, we agree that we will be responsible for our Affiliate’s conduct under this Privacy Policy, if our Affiliate fails to comply with any resulting obligations. In any event, we ensure that our Affiliates agree to protect Personally Identifiable Information in a manner no less protective of your interests than the protections set out in this Privacy Policy.

Notice to California Residents.  If you are a California resident, California Civil Code Section 1798.83 permits you to request information regarding the disclosure of your personal information by Queue to third parties for the third parties’ direct marketing purposes.  As described above, we do not disclose users’ personal information to third parties for direct marketing purposes.  Nevertheless, if you wish to make such a request, please send an email to or write us as indicated in Section 17 (Contact Us).       

Relationship to Terms of Use. This Privacy Policy must be read in conjunction with our Terms of Use. To the extent the Terms of Use conflict with the terms of this Privacy Policy, the terms of this Privacy Policy will control.

Further Resources. If you wish further information concerning privacy policies in general, you should visit the following site: http://www.ftc.gov/privacy/index.html.

Contact Us. If you have any questions about this Privacy Policy, the practices of this Website, or your dealings with this Website, please contact us at: Info@dropsource.com

Effective Date. The effective date of this Privacy Policy is March 4, 2016.

Do Not Track Notice. Certain web browsers allow consumers to enable “do not track” signals through which a consumer can signal to websites and online services whether the consumer approves of the collection of personally identifiable information about its online activities over time and across third-party websites and online services. Our Website does not change its behavior when receiving “Do Not Track” signals from browser software.

Copyright and Legal Notice. Copyright © 2016 Queue Software Inc. All Rights Reserved.

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